I’ve been reading Bullshit Jobs by LSE anthropologist David Graeber (Simon & Schuster, 2018). Graeber
defines a bullshit job as “a form of paid employment that is so completely
pointless, unnecessary, or pernicious that even the employee cannot justify its
existence even though, as part of the conditions of employment, the employee
feels obliged to pretend that this is not the case” (pp. 9-10), and identifies
five major types:
- Flunky jobs make someone else look or feel important without any other real purpose,
- Goon jobs are those with an aggressive element that exist only because someone else has also created them and has an advantage if they are unmatched,
- Duct-taping jobs fix problems that shouldn’t exist,
- Box-ticking jobs make an organization look like it’s doing something when it’s not,
- Taskmaster jobs manage others who don’t need managing.
Suppose that this is true, and, as Graeber argues, it’s
largely a post-war phenomenon. Then this means that in that time period, “upward of 50
percent to 60 percent of the population has, in fact, been thrown out of work” when
we equate work to doing something meaningful (p. 265). That’s a
provocative way to think about what might be happening in the world of work. Moreover, Graeber also points out that “if
you combine this with the bullshitization of useful occupations (at least 50
percent in office work; presumably less in other sorts), and the various
professions that basically exist only because everyone is working too hard (dog washers, all-night pizza
deliverymen, to name a few), we could probably get the real workweek down to
fifteen hours—or even twelve—without anyone noticing much” (pp. 62-3).
Admittedly, I’m not convinced that the true magnitudes are as
large as claimed. In Bullshit Jobs, the supporting anecdotes perhaps represent
the worst cases and I'd be surprised if we couldn't find dsyfunctional examples in all occupations. But it's entire occupations that are then characterized as being bullshit, as in this description of goon jobs: “If no one had an army, armies would not be needed. But the
same can be said of most lobbyists, PR specialists, telemarketers, and
corporate lawyers” (p. 36). By the end, pretty much all administrative and
finance-related jobs have been labeled as useless, including human resources. So I think we need to be concerned with fallacies of composition. But even if
the actual number of bullshit jobs is (a lot?) less than claimed, the implications
in the previous paragraph are still important to confront, albeit perhaps better
phrased as questions (e.g., how many people have essentially been put out of
(meaningful) work?).
On a personal level, having a bullshit job is a problem
because work should be providing meaning and rewards beyond a paycheck (as I’ve
written about in The Thought of Work and elsewhere).
In this way, the micro-level problems with bullshit jobs are contained within Karl
Marx’s articulation of the problems of worker alienation under capitalism.
But I’m not seeing how this aspect of Bullshit
Jobs improves upon the concept of alienation. In fact, it seems that
workers in bullshit jobs are all alienated, but the concept of alienation
importantly also draws attention to the ways in which non-bullshit jobs can also
be alienating.
Graeber goes onto argue that bullshit jobs create a moral
envy in which workers with bullshit jobs feel resentment toward those with
meaningful jobs, even though in Graeber’s eyes these meaningful jobs often have
worse pay and working conditions. In fact, envy and resentment among managers,
who are all seen as occupying bullshit jobs, towards those below them who are
doing real work “is a key part of the justification of underpaying such workers”
(p. 248). Frankly, I’m skeptical of this. Indeed, I would argue the opposite—blue
collar and service workers are paid less because of prejudice and bias (not
envy) that subconsciously allow managers to overstate their own importance while
devaluing the contributions of manual and service work. Graeber also gives a
lot of power to the finance industry and government officials in intentionally
creating processes that lead to bullshit jobs in order to line their own
pockets or prevent others from being able to navigate social safety nets. The
former seems compelling but I’m not sure how much of the big picture it can
explain, while the latter might be the unfortunate result of other priorities
that are seen as legitimate by policy-makers (e.g., fraud).
But in some respects, these might just be second-order squabbles.
For what Graeber really seems concerned about are the polarization in society
(which is connected to work in one way or another) and freeing up work so that
individuals can choose their own meaningful paths (including the freedom to
find fulfillment without working at all). These are critically important issues
that deserve all the attention they can get, and Graeber's ideas on the primary concerns are worth serious reflection. So in the end, if the provocatively overstated
style of Bullshit Jobs causes more to
confront these deeper issues, then I can overlook—OK, you know I have to say it—the
bullshit.
Update (January 14, 2019): Just published research finds that the fraction of workers who report that their jobs are socially useless is a lot lower than what's claimed by Graeber, but it's still non-negligible.
Update (January 14, 2019): Just published research finds that the fraction of workers who report that their jobs are socially useless is a lot lower than what's claimed by Graeber, but it's still non-negligible.
It happens here and there that people say "if no country had an army, no one would need it". And one can also say "if everobody had healthy lifestyle, then medicine would have more resourses to cure and patients wouldn't have to wait for long". But at the present time, and the nearest future, it's impossible to guarantee that everybody is peaceful, healthy and reasonable. The same perhaps is true for "lousy jobs", there is usually some reason why they exist, and not every such reason can be simply deleted
ReplyDeleteare "lousy jobs" meaningless and non productive ?
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