In April I had the pleasure of meeting Arthur Woods (@ArthurWoods),
a co-founder of Imperative,
who was in Minneapolis to speak at a couple of our events, including our annual
HR Tomorrow conference. Imperative emphasizes working with purpose—creating a
measure of purpose, identifying the importance of purpose, and helping
companies facilitate purpose. In his presentation, Arthur eloquently
articulated the meaning of purpose (“Purpose is something that we gain daily
from relationships, doing something greater than ourselves, and from personal
and professional growth”), and documented the value and importance of
purposeful workers.
At
the end of this stimulating and important presentation I commented that the only thing missing from his
presentation was a picture of Karl Marx. It’s common to popularly associate
Marx with communism, but first and foremost Marx was a profound social theorist
of work whose concern with workers’ suffering led him to seek a more humane
society. He thought that the commodification of work under capitalism leads to
the loss of one’s essential humanness, a loss that Marx labeled “alienation.”
In his Economic and Philosophic
Manuscripts of 1844, Marx identified four ways in which workers are
alienated under capitalism:
- Individuals are divorced from the product of their labor—the business owns and controls what the workers produce.
- Since business owners control how things are made, workers surrender control of their actions to someone else.
- Creative work is seen as an essential feature of being human so #1 and #2 deprive humans of their essential nature.
- Because people relate to each other through their work, they are alienated from each other.
If
we set aside the fact that Marx’s alienation is inherent in capitalism and is not
a subjective feeling of job dissatisfaction or a result of undesirable job characteristics, in important
ways the dimensions of alienation match Imperative’s emphasis on the importance
of relationships, autonomy, and personal meaning in work. I think this is important because it reinforces the gravity of these issues, even if there are important differences.
Imperative’s
business case for organizations to embrace the importance of working with
purpose is that purposeful workers are better workers. Since it is a business
enterprise itself, I understand why Imperative makes this case. But there is an
unsettling conundrum here in which the deep, non-instrumental importance of
work is being justified on instrumental grounds. This seemingly implies that in
cases where purposeful workers are not more productive, then imbuing work with
greater meaning isn’t something important to pursue. Or that only purposeful
workers are worthy of efforts to improve their working conditions. This is
analogous to the problem with justifying corporate diversity programs solely by the business
case (then these programs become subjected to the vagaries of
executives’ perceptions of which employees, if any, are a source of competitive
advantage, rather than diversity being seen as important for human reasons). From
an industrial relations perspective in which labor is more than a commodity,
the improvement of work (and diversity) is an important imperative for all
workers, even when it doesn’t improve productivity or other instrumental
outcomes.
Returning to Marx’s alienation, I raised this connection with Arthur as a way to
emphasize that these are longstanding concerns in the world of work (so bravo!), and there
have been numerous movements between Marx and now to try to give work and
workers deeper meaning and respect (for example, the field of industrial
relations). By bringing new data and case studies to the issue, I hope that Imperative
can successfully expand upon earlier movements to embrace of the deep importance
of work, which is also a goal of my book The Thought of Work. This is a deeply
important issue, and a longstanding one. Unfortunately, history doesn’t seem to
be on our side.
Happy May Day!
Such a wonderful piece and important point Dr. Budd. Thanks for raising. We agree with your thinking 100% - at the end of the day this work first and foremost has to be in the spirit of what is better for people then what is better for business. Ideally we have both but all else fails the first has to take precedence.
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Always resented why productivity would always take precedence over people during case discussions in our class. Why to think about people it has to be always linked and justified by productivity. Thanks for the post. It refreshed my lessons on 'alienation'. Came to your blog from first week lesson, "Preparing to manage Human Resources" in Coursera. Thoroughly enjoying the course!
ReplyDeleteThis lesson was very profitable for me
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